News

ALFF 2027 Contract Opportunity: Ticketing Manager

November 2, 2026

Available Light Film Festival (ALFF) | Whitehorse, Yukon | Contract
 

ALFF is looking for an organized, customer-focused Ticketing Manager to run the box office for the festival, February 11–21, 2027. You’ll get every screening and pass on sale, keep our ticketing systems in sync, and make sure audiences get through the door smoothly.
 

The role
- Build all festival events, passes and packages in Elevent and on the website
- Be the main contact with the Yukon Arts Centre box office (Spektrix) to get its events on sale
- Create and print guest, industry, staff and board passes with scannable barcodes, and process all comps
- Manage the box office inbox and answer customer questions
- Train and support theatre box office staff, and run ticket and pass scanning at the door
- Reconcile floats and sales daily, and report sales and attendance across all ticketing systems
- Handle ticket builds and reports for ALFF Live events
 

You bring
- 2+ years of box office or ticketing experience at a festival, theatre or venue
- Cash handling and reconciliation experience
- Strong customer service and attention to detail
- Availability on site February 1–21, 2027, including evenings and weekends
- Experience with Elevent and/or Spektrix is an asset.
 

Details
- Term: December 1, 2026 to March 1, 2027
- Hours: 100 hours (estimated); part-time to start, full-time during the festival
- Pay: $3,000 total
- Location: Remote until late January; on site in Whitehorse from February 1 through the festival
 

How to apply
Email a resume, a one-page cover letter and up to four pages of writing or social samples to braden@alff.ca with the subject line “Ticketing Manager Application” by November 10.
ALFF welcomes applicants from all backgrounds and offers accommodation throughout hiring on request.